Daku Beards

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Terms and Conditions

Effective Date: March 9, 2025

Welcome to Daku Beards Inc. By accessing or using our website (dakubeards.com), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms, you should not use our website.

1. Use of Our Website

By using our website, you agree to:

Use the site only for lawful purposes and in accordance with these Terms.
Not engage in any fraudulent, abusive, or unlawful activity.
Not attempt to interfere with the security or integrity of our website.
Not copy, distribute, or modify any content from our website without our prior written permission.

We reserve the right to restrict, suspend, or terminate access to our website if we determine that a user has violated these Terms.

2. Orders and Payments

When you place an order through our website, you agree to provide accurate and complete information. We reserve the right to:

Refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
Modify product prices or descriptions at any time without prior notice.
Require additional verification before processing an order.

All payments are processed through [insert payment provider, e.g., Stripe, PayPal], and we do not store credit card details. By completing a purchase, you agree to abide by the payment provider’s terms.

3. Shipping and Delivery

We strive to process and ship orders as quickly as possible.
Once your order is shipped, we are not responsible for any delays caused by third-party couriers.
Any customs duties or taxes applicable to international orders are the responsibility of the customer.

4. Returns and Refunds

We accept returns and exchanges within 30 days of purchase, provided the item is unused and in its original packaging.
Refunds are issued to the original payment method, minus any applicable shipping fees.
To initiate a return, please contact us at daku_beards@hotmail.com..
Sale items are non-refundable.

5. Intellectual Property

All content on dakubeards.com, including text, images, logos, and product descriptions, is the property of Daku Beards Inc. and is protected by copyright and trademark laws.

You may not use, copy, modify, or distribute any content from this site without our written permission.
Unauthorized use of our content may result in legal action.

6. Limitation of Liability

To the fullest extent permitted by law, Daku Beards Inc. is not liable for:

Any indirect, incidental, or consequential damages arising from your use of our website or products.
Any errors, inaccuracies, or omissions in product descriptions or website content.
Any loss or damage resulting from reliance on content found on this website.

Our liability is limited to the total amount paid for your order.

7. User Accounts and Security

If you create an account on our website, you are responsible for:

Keeping your login credentials confidential.
Notifying us immediately if you suspect unauthorized access to your account.
Any activity conducted under your account.

We reserve the right to suspend or terminate accounts suspected of fraudulent activity.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for:

The accuracy, reliability, or content of external sites.
Any transactions conducted with third-party websites.

We encourage users to review the terms and privacy policies of external sites before engaging with them.

9. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. By continuing to use our website, you agree to the updated Terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.

Daku Beards Inc.
📧 Email: daku_beards@hotmail.com

By using our website, you acknowledge and agree to these Terms and Conditions.

Return and Refund Policy

At Daku Beards Inc., we strive to ensure you are satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free return and refund policy under the terms outlined below.

Terms of Return

You may return your item(s) within 30 days of the delivery date.
Items must be in their original condition, unworn, unused, and in original packaging.
Proof of purchase (receipt or order confirmation) is required for all returns.
We do not accept returns on sale items, gift cards, or personal care products (e.g., beard oils, balms, or grooming products) for hygiene reasons.

We Accept Returns for the Following Reasons

Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item.
Incorrect Item Received: If you received the wrong product, we will cover the return shipping cost and send you the correct item at no additional charge.
Change of Mind: If you no longer want the product, you may return it, but you will be responsible for return shipping costs.

How to Initiate a Return

To start a return, follow these steps:

Contact Us: Email us at daku_beards@hotmail.com with your order number, reason for return, and photos (if applicable).
Receive Return Authorization: We will respond within 3-5 business days with return approval and instructions.
Ship Your Item: Once approved, you must return the item to the address provided. We recommend using a trackable shipping service, as we are not responsible for lost returns.
Return Confirmation: Once we receive and inspect your item, we will notify you of the status of your refund or replacement.

Refund Process

Refund Method: Refunds are processed to the original payment method used at checkout.
Processing Time: Refunds will be issued within 5-10 business days after receiving the returned item. It may take additional time for banks or credit card companies to process the refund.
Shipping Costs:
- If the return is due to a damaged or incorrect item, we will cover return shipping costs.
- If returning for personal preference or change of mind, shipping costs are non-refundable.

Exchanges

If you would like to exchange an item, please initiate a return and place a new order for the desired product.

Late or Missing Refunds

If you have not received your refund within 10 business days of our confirmation:

Check your bank or credit card statement.
Contact your bank or credit card provider—it may take time before your refund is posted.
If you have done all of the above and still have not received your refund, contact us at daku_beards@hotmail.com.

Contact Us

📧 Email: daku_beards@hotmail.com
📞 Phone: 604-729-3420

By purchasing from Daku Beards Inc., you agree to the terms of this Return and Refund Policy.